In the past we have purchased website services from much larger companies. This has meant having to deal with call centres and having a different agent work on our problems every time (i.e. a learning curve on our time). With Holdingbay, we have a professional company watching our back from the online perspective -- it is so reassuring and gives us peace of mind. What I like about them is Tristan, the owner, knows my team, what we do and how important our system is to us. He provides a very personalised and responsive service.
In our business, our website and bookings database are simply the most important business management tools that we have. Without these being available at all times, we simply would not be able to function. Holdingbay makes it work in two ways: firstly, the background monitoring and updating of our system to make sure that it is functioning correctly. And secondly having a responsive service on tap for when we report problems that we are experiencing. Tristan and his team are a phone call or email away from helping us whenever we have a problem. It is almost like he is a member of our work family.
If you want the quality of service and attention for your business and its technology like we receive, I recommend you reach out now to Holdingbay.
Mick Denness
Owner
Daily Dog Digs
Horsham, UK
#testimonial #support #agency
Tristan Bailey
Founder Developer Holdingbay & Podcast Host Full Bio
Runs the Holdingbay web development agency with a love of actionable data for business results. With over 16 years building for ecommerce, engineering and publishing, he has seen the web grow up. Makes time to be a father by taking time with his kids to stay young. Enjoys working in the community as well as mentoring younger colleagues.
Contact tristan at holdingbay.co.uk
Tweet to @tristanbailey